01 / BusinessWhat really needed solving
A generic wellbeing programme treats different situations alike. This case describes an experience that gathers stress, energy and focus to personalise sound sessions. The HR dashboard uses an anonymous aggregate view, distinct from the individual experience.
02 / DesignWhy this structure matters
Separating personalisation from organisational observation is the essential principle. People receive adapted sessions; the organisation sees aggregate trends. Self-reported assessments can track an experience, but are not clinical diagnoses or objective biomedical measurements.